Post-Pandemic Resilience: A Study on the Adaptive Strategies of Construction Company in Xichang City, China

Abstract

This study aimed to investigate the impact of the epidemic on construction companies in Xichang City, China, analyze their post-pandemic management strategies, and assess their effectiveness. Employing a qualitative approach, the research focused exclusively on the construction projects undertaken by A Construction Enterprises, comprising all 11 projects. Data collection involved document analysis and semi-structured interviews with 12 key stakeholders representing diverse roles within the company. The findings revealed profound impacts of the epidemic on construction companies in Xichang, including project delays, workforce shortages, and communication challenges. Supply chain disruptions escalated material costs, strained finances, and hindered project management efficiency. Labor faced income loss and health risks, necessitating safety investments, while site closures and coordination issues exacerbated delays and costs. Online communication replaced face-to-face interactions with clients, potentially impacting trust and project progress. In response, construction companies in Xichang City implemented various post-pandemic management strategies focusing on project management, workforce policies, risk mitigation, and client communication. These strategies included remote collaboration, online training, telecommuting, revised compensation systems, disaster recovery plans, and enhanced health and safety measures. Additionally, companies optimized supply chains, facilitated remote work, enhanced safety protocols, prioritized client satisfaction, and proactively managed risks. These efforts showcased the companies’ resilience and adaptability, fostering innovation in the post-pandemic era while effectively navigating challenges.