Digitalization of Human Resource Management: A Case Study of RM Company

Abstract

The research objectives were as follows: 1) To investigate the current states and challenges in HRM Digitalization within RM Company; 2) To propose solutions for HRM Digitalization within RM Company. To achieve these objectives, this research mainly adopted a mixed methods approach, collecting data through document study, questionnaires, and interviews. Document study focused on the current academic research results and practice cases. The questionnaire respondents, totaling 186, were selected through simple random sampling from RM company’s staff. The interviewees, totaling 8 persons, were key informants responsible for each HR module and HRMS experts. Quantitative data from the questionnaire survey were analyzed using frequency and percentages, while qualitative data were analyzed using analytic induction to draw conclusions regarding the research objectives. The research findings revealed that: 1) RM Company strived to digitize its HR management processes to align with business goals, focusing on efficiency, cost reduction, and employee satisfaction. Challenges included adapting to rapid technological changes, cultural transformation, and addressing data security concerns. However, with proactive responses and effective solutions, RM Company aimed to leverage the benefits of digital transformation while minimizing risks; 2) RM Company’s solutions for HRM digitalization prioritized effective data management and connectivity. They included establishing unified platforms, implementing stringent security, and utilizing cloud computing and mobile apps. Advanced data analysis tools supported decision-making, while continuous learning and innovation drove digital transformation. Addressing technological limitations involved employee training and collaboration with partners. Proactive strategies tackled employee resistance through training enhancement and fostering a positive culture. Additionally, RM Company addressed cultural diversity through training and technology-enabled collaboration. These initiatives will enable effective management of HRM digitalization challenges and promote innovation and collaboration within the organization.