The Impact of Quality of Work Life on Job Performance: A Case of Central State-Owned Commercial Banks in Nanning, China

Abstract

As a core component of China’s financial system, the banking industry is closely related to the real economy. In today’s globalised and competitive economy, bank employees feel unprecedented work pressure and a stronger desire for a good work-life balance. For organisations, the study of quality of work life focuses on the interests of the enterprise while taking into account the needs of the employees, so that the personal development goals of the employees are in line with the development path of the enterprise, which improves the performance of the employees while enabling the enterprise to develop significantly, and achieves a win-win situation for both the employees and the organisation. This study analyses the impact of the quality of work life on work performance, using quantitative analysis as the research method, and conducts a questionnaire survey on employees of state-owned banks in Nanning City. 350 valid questionnaires were collected through a online survey and questionnaire tools “questionnaire star” and the data were analysed using SPSS 26.0 regression analysis statistical test. The results show that quality of work life have a significant effect on job performance. This study provides theoretical and practical application support for the effect of quality of work life on job performance of employees in state-owned banks in Nanning, China. Managers need to pay more attention to the quality of employees’ work life, satisfy their higher-level material and spiritual needs, and stimulate their creative potential so that they can work proactively and enthusiastically, thereby increasing work efficiency and productivity.