DONG, W.; CHAMCHANG, P. . Customer Satisfaction on E-commerce Logistics Distribution Service Quality: A Case Study of Jingdong. Science, Technology, and Social Sciences Procedia, [S. l.], v. 2021, n. 1, p. acm008, 2021. Disponível em: https://wjst.wu.ac.th/index.php/stssp/article/view/25631. Acesso em: 1 mar. 2026.