Influencing Factors of the Work Satisfaction of the Hospital Medical Staff in Liaoyang City, Liaoning Province of China

Authors

  • Keji Chen College of Graduate Studies, Walailak University, Nakhon Si Thammarat 80160, Thailand
  • Chonlakan Benjasak Economics Program, School of Management, Walailak University, Nakhon Si Thammarat 80160, Thailand

Keywords:

Medical staff, Job satisfaction, Expectancy theory, Influencing factors, Improvement strategies

Abstract

Medical personnel are the main body of medical services, but the satisfaction of medical personnel has not been improved. This paper intends to obtain the relevant factors of medical staffs satisfaction through research and investigation, to help improve the job satisfaction of hospital staff. Based on this, by means of interview, the resulting information is converted into a questionnaire and carrying out the survey, to get the correlation factors of satisfaction in a public hospital. The data was collected by using stratified interview sampling of 10 employees of different positions in the hospital and 129 questionnaires in Liaoyang as samples. The data was analyzed using analytic hierarchy process (AHP) method. The findings indicate that the main indicators leading to the dissatisfaction of medical personnel including hourly pay satisfaction, performance satisfaction, training satisfaction, sense of achievement, hospital atmosphere and development expectations.

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Published

2021-12-12

How to Cite

Chen, K. ., & Benjasak, C. (2021). Influencing Factors of the Work Satisfaction of the Hospital Medical Staff in Liaoyang City, Liaoning Province of China. Science, Technology, and Social Sciences Procedia, 2021(1), acm012. Retrieved from https://wjst.wu.ac.th/index.php/stssp/article/view/25634