An SMS-Based Fault Dispatching System: An Additional Utilisation of a Mobile Phone Infrastructure

Abstract

The mobile world has grown continually in accordance with Moore’s law. That is to say the new models of handset have been developed and marketed with twice the features within the same period of time. The new features of handsets, both general applications and entertainment, are added in order to assist users. At the same time the mobile service providers are also trying to add more and new features to support the powerfulness of the handsets and the demand of users. A short message service, or SMS for short, is another fundamental service which is provided by almost every service provider around the globe. This simple approach of leaving a message can be employed in another application of business which is an SMS-based fault dispatching system.